We've created a 'Useful Tools' Resource Page for our clients. Everything you need in one place.
Below you will find our most popular links, as well as all banking contacts at the bottom of the page.
Check your credit or Get Pre-Approved
Get a Value for Your Trade
The best contact method and advice as of today:
Most standard banks are advising clients to fill a form online as phone wait times are exceeding 2 hours.
TD Auto Finance
Press # 1 for English
Press # 2 for Customer
Identify themselves with their 10 digit "Phone number"
Royal Bank of Canada
RBC is only assisting clients with payments scheduled within 48hours, otherwise, they recommend clients to use online banking to request payment deferrals.
Press #1 COVID-19 Financial Relief General Info
Press #2 For Payment Deferral
Wait times are exceeding 2 hours
Scotiabank is recommending their clients to call for payment deferral, only if your payment is due within 7 days otherwise visit their website for constant updates.
CIBC is only assisting clients with payments scheduled within 48hours, otherwise they recommend clients to use online banking to request payment deferrals.
Bank of Montreal
Advising all Clients to Complete form online, if possible
Nissan Canada Finance
Press Option # 2 - No Dealer Code required
Press Option # 5 for Customer Service
Approximate number of callers during the afternoon is between 40-45 callers It's best to call as early in the day as possible (Wait times are lower in the morning) Call between 6AM - 9 AM (BC Time)
KMF (Kia Motor Finance)
Advising clients to email if possible
General Motors Finance